Privacy Policy of LebensLex Kanzlei

Effective Date: January 1, 2025

1. Introduction

Welcome to LebensLex Kanzlei, a legal assistance service for pensioners based in Switzerland. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit lebenslex.com or correspond with us. Our headquarters are located at Rämistrasse 101, 8092 Zurich, Switzerland. You can reach us by phone at +41765350874 or by completing our Contact Us form. Our Business ID is CHE-713.968.945.

2. Information We Collect

• Contact Details: Name, address, email address, and telephone number you provide when you request assistance.
• Case Information: Details related to your legal matter, such as documentation and correspondence.
• Technical Data: IP address, browser type, operating system, and usage data collected automatically through cookies and server logs.

3. How We Use Your Information

We use your personal information to:

• Provide and manage legal services tailored to pensioners.
• Communicate with you regarding your inquiries, appointments, and case updates.
• Improve our website, services, and client support.
• Comply with legal obligations and protect our rights.

4. Data Sharing and Disclosure

We respect your privacy and do not sell your information. We may share your personal data with:

• Our trusted partners and service providers who assist in case management, hosting, and analytics under strict confidentiality agreements.
• Competent authorities or third parties when required by law or to protect the rights and safety of our clients and staff.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce our agreements. After that period, data will be securely deleted or anonymized.

6. GDPR Compliance and Your Rights

Under the EU General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your data when it is no longer necessary for the purposes collected.
• Right to Restrict Processing: You may request restriction of processing under certain circumstances.
• Right to Data Portability: You may request transfer of your data in a structured, commonly used format.
• Right to Object: You may object to processing based on our legitimate interests.
• Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at +41765350874 or via our Contact Us form.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and customize content. You can choose to disable cookies through your browser settings; however, certain features of our site may not function properly without them.

• Essential Cookies: Required for basic site functionality and security.
• Analytical Cookies: Help us understand how visitors interact with the website (e.g., page visits, session duration).
• Preference Cookies: Remember your choices and settings to improve your experience.

By continuing to use our website, you consent to the placement of these cookies. For detailed instructions on how to manage cookie preferences, please refer to your browser’s help section.

8. Security Measures

We implement technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data. These measures include encrypted connections (HTTPS), access controls, and regular security assessments.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material updates, we will revise the effective date and prominently post the changes on our website.

10. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

LebensLex Kanzlei
Rämistrasse 101, 8092 Zurich, Switzerland
Phone: +41765350874
Business ID: CHE-713.968.945
Contact Us